Training & Capacity Building

We at Genesys, offer tailor made training & capacity building programmes to corporate and organizations operating in social development and government sector. 'Learning by doing' is the only methodology adopted for the sessions. The sessions are designed in such a way that participants are exposed to practical ways of learning. This is to ensure that candidates equip themselves with the skills they are trained in and not treat the sessions as a temporary activity.

Following are few customized training programme offered at Genesys:

  • Customer Services
  • Leadership Development
  • Sales Effectiveness
  • Presentation Skills
  • Team Building
  • Communicative Skills
  • HR Development
  • Sales and Marketing Tactics
  • Attitudinal Development Programme
  • Personality Development
  • Managerial Effectiveness
  • Stress Management
  • Motivational Programme

Training Methodologies at Genesys:

  • Lecture
  • Small Group Discussion
  • Structured Experiences
  • Case Studies
  • Personal Experiences
  • JAM Sessions
  • Theatre Based ( Role Play) Training – TBT
  • Video Based Training – VBT
  • Music – Used To Create a Positive Learning Environment
  • Games